Borbála Szedmák

57225154383

Publications - 4

Digital Transformation of Public Services: The Case of the Document Management Application

Roland Zsolt Szabó Borbála Szedmák László Varga

Publication Name: International Journal of Public Administration

Publication Date: 2026-01-01

Volume: 49

Issue: 10

Page Range: 647-664

Description:

The article examines digital transformation in the public sector, focusing on its implementation and impact. A key milestone in Hungary’s municipal digitalization is analyzed through a case study on the document management system of the Application Service Provider. Based on longitudinal data from over 3,000 municipalities, findings show that digital transformation delivers significant value to citizens and shortens administrative lead times. It enhances transparency, comparability, and efficiency in public administration. The study also emphasizes that adopting new technologies, standardizing processes, and centralizing IT management are critical factors in achieving these efficiency gains and modernizing public sector operations.

Open Access: Yes

DOI: 10.1080/01900692.2025.2520522

Environmental Sustainability, Digitalisation, and the Entrepreneurial Perception of Distances as Drivers of SMEs’ Internationalisation

Roland Zsolt Szabó Borbála Szedmák Anna Tajti Péter Bera

Publication Name: Sustainability Switzerland

Publication Date: 2023-02-01

Volume: 15

Issue: 3

Page Range: Unknown

Description:

The complex relationship between sustainability, digitalization, entrepreneurship and internationalization has received less academic attention, although each of these topics is an important research area on its own. Thus, our research aims to understand the effect of environmental sustainability, the usage of digital systems, and the entrepreneurial perception of distances on the intention to export in the case of SMEs. The authors have developed a survey to examine three main hypotheses. Based on the answers of 315 SMEs, the article highlights that the communication of environmental sustainability, the usage of ERP systems, and the perception of cultural distance as opportunities to foster internationalisation.

Open Access: Yes

DOI: 10.3390/su15032487

The Impact of Environmental Sustainability and Digitalization on SMEs’ Financial Performance

Roland Zsolt Szabó Borbála Szedmák

Publication Name: Chemical Engineering Transactions

Publication Date: 2023-01-01

Volume: 107

Issue: Unknown

Page Range: 529-534

Description:

The complex relationship between sustainability, digitalization, and profitability has received less academic attention, although each of these topics is an important research area on its own. The aim of the research is to understand the effect of environmental sustainability and the usage of management information systems on profitability in the case of SMEs. Based on the answers of 315 SMEs (small and medium-sized enterprises), the article highlights that not all management systems increase profitability. The novelty of the research is that it outlines that the usage of Document Management Systems contributes to profitability while other systems don’t, e.g., the usage of Enterprise Resource Planning systems is not significant, which suggests that its introduction and application no longer represent a competitive advantage; this system alone is not enough. There is an ecosystem of management information systems, the basis of which is document management. The research also highlights that focusing on environmental sustainability has no effect on profitability in the case of Hungarian SMEs, neither in the short term nor in the long term. Thus, it is not a competitive advantage.

Open Access: Yes

DOI: 10.3303/CET23107089

SUCCESS FACTORS OF DIGITAL SOLUTION IMPLEMENTATION

Borbála Szedmák Zsolt Roland Szabó

Publication Name: Vezetestudomany

Publication Date: 2025-11-14

Volume: 56

Issue: 11

Page Range: 55-70

Description:

Digitalization is one of the greatest challenges and opportunities of our time. While digitalization offers numerous advantages, organizations also face significant difficulties in implementing digital solutions, making it essential to examine the factors that lead to success or failure. This paper explores and contextualizes the success factors of digital solution implementation – technological factors, technology-organization fit, and management competence – through a systematic literature review (conducted in accordance with the PRISMA guidelines) and qualitative interviews. The qualitative research emphasizes the crucial role of project champions, process orientation, and experiential learning in the success of digital solution implementations in the Hungarian context.

Open Access: Yes

DOI: 10.14267/VEZTUD.2025.11.05