Assessing logistics strategy issues under cognitive biases

Publication Name: 2023 14th IEEE International Conference on Cognitive Infocommunications Coginfocom 2023

Publication Date: 2023-01-01

Volume: Unknown

Issue: Unknown

Page Range: 141-146

Description:

Cognitive biases often appear in the decision-making process of highly qualified managers of companies because of the drive for efficiency and the time pressure in operation. There are also long-term strategic decisions where there is no longer time pressure, and yet cognitive bias appears, for example during the selection between the Push and Pull systems in logistics. The description of the actual situation has to be quantified because communication between human-machine systems, as defined in cognitive info-communication, is only viable if cognitive biases in decision-making can be considered properly. We propose fuzzy approach and measures that can assess whether the production uses a Push or Pull logistics strategy for a specific product or for the entire company.

Open Access: Yes

DOI: 10.1109/CogInfoCom59411.2023.10397543

Authors - 2