A New Strategic Marketing Management Model for the Specificities of E-Commerce in the Supply Chain

Publication Name: Journal of Theoretical and Applied Electronic Commerce Research

Publication Date: 2021-07-01

Volume: 16

Issue: 4

Page Range: 1136-1149

Description:

The study seeks to answer the question of what strategic directions and opportunities we have for business in the midst of the info-communication changes of our time. In this research, we compare the results of non-representative primary research (cluster analysis and discriminant analysis) with the factors and latest methods of e-commerce or even mobile commerce and traditional commerce and their main differences. Based on the four clusters examined, we develop a new strategic model for practice with suggestions which can be used by small and medium-sized enterprises (SMEs) and which they can incorporate directly into their business models. Starting point of our hypothesis was that in order to develop an effective and delivered communication, a market needs to be targeted and at least four different clusters should be formulated.

Open Access: Yes

DOI: 10.3390/jtaer16040064

Authors - 5