Creating and using key network-performance indicators to support the design of change of enterprise infocommunication infrastructure

Publication Name: Proceedings of the 2012 International Symposium on Performance Evaluation of Computer and Telecommunication Systems Spects 12 Part of Summersim 2012 Multiconference

Publication Date: 2012-10-08

Volume: Unknown

Issue: Unknown

Page Range: Unknown

Description:

Nowadays, an increasing number of organisations have to make decisions about the change and optimization of their enterprise infocommunication infrastructure. The usual approach of performance (using QoS, SLA) is not user (enterprise) centred and complex enough to help ICT (Information and Communication Technology) experts to support management decisions. © 2012 Society for Modeling & Sim.

Open Access: Yes

DOI: DOI not available

Authors - 2