The management of the ex-combatants’ social protection is analysed using the KPI methodology. For this analysis, five blocks of indicators are adapted: “input” – funding allocated to ex-combatants’ social protection; “output” – ex-combatants’ participation in social programs; “activity” – funding per recipient and final performance of social protection; “mechanism” – administrative efforts required to achieve the intended outcomes; “control” – effectiveness of ex-combatants’ social protection compared to other population groups. The methodology has been tested in Ukraine using a system of 28 indicators available in 2020-2023. The lowest efficiency is typical for input indicators, mainly support programs funding (0.153 in 2022), the highest values were observed for activities indicators (ranging from 0,609 to 0.871). However, the essential distance from maximum level of 1.0 is obvious for all indicators. This approach allows for identifying existing gaps and opportunities to improve public management of ex-combatants’ social protection.

This study aims to evaluate social integration and obstacles for internally displaced persons (IDPs) in local communities for further improvement of governing local communities regarding the integration of IDPs in new surroundings. The expert sample included 38 representatives of relevant authorities, scientists, NGOs, and volunteer organizations from 11 Ukrainian regions. The survey was conducted using the online questionnaire method via Google Forms. The results show the low participation of IDPs in most political and civil activities in new communities. The level of social integration according to these criteria is, respectively, 3.0 and 3.2 points out of 6 possible. At the same time, the level of economic integration (3.7 points) and integration into cultural and sports initiatives (3.6 points) are comparatively high, which are a feature illustrating the readiness to be involved in some kinds of activities in a new community. A significant result is also the fact that according to most signs of social integration, in the evaluations of experts, there are assessments of the activity of IDPs at a level that exceeds the activity of residents (6 points). Such results indicate the existence of a resource for developing communities due to the use of the potential of IDPs. This is especially characteristic of activities in counteraction to russian aggression, involvement in grant and project activities, search for opportunities for legal income, and support of social justice principles in labor relations.