The "Make or Buy" decision and the supplier selection are critical steps for the efficient operation of companies' supply chains. Safety and security are paramount considerations, especially in industries like logistics, where supply chains are vulnerable to external threats and disruptions. In this scientific article, we present a novel Artificial Intelligence (AI)-assisted supplier selection method that significantly enhances the safety and security of suppliers. During our research project, we have created an expert system and a corresponding knowledge base with the relevant rules to support supply chain decision-makers in selecting logistics service providers for warehousing services. The foundation of the AI-assisted supplier selection method is advanced data analytics and the application of expert systems, enabling companies to evaluate potential suppliers in detail from a safety and security perspective. The applied expert systems can identify potential risks and make predictions about supplier performance in the future. In the turbulent environment of the global supply chain, selecting long-term partners like warehousing services providers is critical for the success of the organization. A wrong supplier selection can hardly be reversed in warehousing services, as the cost of change is usually high. The article demonstrates the practical application of the expert system-assisted supplier selection method in a real-world supply chain environment and thoroughly analyzes the achieved results and advantages. The results show that the expert system-assisted method not only increases supplier safety and security but also contributes to improving the efficiency and sustainability of the supply chain. This article provides valuable guidance and solutions for companies looking to enhance their supplier selection using expert system technologies, thereby increasing the safety and security of their supply chains.

Leaders and managers frequently face the need to make highly complex decisions with incomplete or fragmented information. Traditional decision support systems largely emphasize the visualization of data but often fall short in producing context-sensitive insights that can directly inform decision-making. This paper examines how narrative techniques combined with machine learning can strengthen communication across organizational hierarchies, particularly by improving the transfer of tacit expertise and contextual knowledge. To explore this, a transdisciplinary literature review was conducted using articles published within the last five years from databases such as Scopus, Web of Science, and ScienceDirect. The review highlights that narrative-driven reporting has been most commonly applied in fields such as accounting and sustainability, where expert interpretation replaces purely numerical summaries with more meaningful analytical explanations. Such approaches can also embed sentiment and personalization, commonly referred to as Narrative Disclosure Tone. Building on this foundation, the study investigates how Artificial Intelligence-driven decision support can formally integrate narrative elements to enhance report clarity, usability, and strategic relevance. Findings suggest that combining machine learning with expert-driven narrative reporting supports more innovative decision support systems and facilitates the alignment of tacit knowledge with data-driven insights.