The evaluation of electric buses used in public transportation operations encompasses several critical factors that directly influence the operational efficiency, as well as the economic viability, environmental advantages, and user experience. Energy consumption is a critical metric for assessing the energy efficiency of electric buses. It facilitates a better understanding of vehicle performance across varying road conditions and advances the implementation of energy-saving solutions. The passenger demand model is a tool used to assess the quality and experience of electric buses, with the assessment being based on real usage. The operational mileage is defined as the driving distance of electric buses on a single charge. This parameter has a significant impact on both urban coverage and route optimization. The article under consideration identifies evaluation indicators for electric buses. These indicators are derived from a set of 100 questionnaire responses, which were collected in Győr, Hungary. The classification of the indicators into three segments—mechanical, operational and bus transportation system—is proposed, with the underlying rationale and significance of each indicator’s selection being elucidated. The findings indicate that this component is essential for developing a comprehensive evaluation system for electric buses and serves as a solid foundation for more intricate future studies.

The global adoption of battery electric vehicles (EVs) and hybrid electric vehicles (HEVs) as a substitute for internal combustion engine cars (ICEs) in various nations offers a substantial opportunity to reduce carbon dioxide (CO2) emissions from land transportation. EVs are fitted with an energy conversion system that efficiently converts stored energy into propulsion, referred to as “tank-to-wheel (TTW) conversion”. Battery-electric vehicles have a significant advantage in that their exhaust system does not produce any pollutants. This hypothesis is equally relevant to public transport. Despite their higher upfront cost, electric buses contribute significantly to environmental sustainability during their operation. This study aimed to evaluate the environmental sustainability of electric buses during their operational phase by utilizing the life cycle assessment (LCA) technique. This paper used the MATLAB R2021b code to ascertain the mean load of the buses during their operation. The energy consumption of battery electric and hybrid electric buses was evaluated using the WLTP Class 2 standard, which refers to vehicles with a power-to-mass ratio between 22 and 34 W/kg, overing four speed phases (low, medium, high, extra high) with speeds up to 131.3 km/h. The code was used to calculate the energy consumption levels for the complete test cycle. The code adopts an idealized rectangular blind box model, disregarding the intricate design of contemporary buses to streamline the computational procedure. Simulating realistic test periods of 1800 s resulted in an average consumption of 1.451 kWh per km for electric buses and an average of 25.3 L per 100 km for hybrid buses. Finally, through an examination of the structure of the Hungarian power system utilization, it was demonstrated that electrification is a more appropriate method for achieving the emission reduction goals during the utilization phase.